Kaweah Health Dialysis Center Receives 5-Star Rating for Patient Satisfaction

VISALIA, CA – Kaweah Health Dialysis Center has received a five-star patient-satisfaction rating and a four-star quality rating from the Centers for Medicare & Medicaid Services, the highest ratings for any dialysis clinic in Visalia.

The patient satisfaction rating is based on patient surveys that center on doctor communication and caring, interactions with dialysis center staff, providing information to patients, and the cleanliness and comfort of the dialysis facility.

“We really try to focus on providing the best care and comfort for our patients,” said Amy Baker, Director of Renal Services at Kaweah Health. “We are honored that our patients have chosen to rate us five stars and will strive to maintain that rating.”

The four-star quality rating is calculated in part on a low rate of hospitalizations or re-admissions to the hospital, preventing unnecessary transfusions, and preventing bloodstream infections. The national average is three stars.

Dialysis is a treatment for kidney failure that removes waste and extra fluid from the blood using a filter. There are many conditions that can lead to kidney failure, which is usually permanent. Patients in need of dialysis often have the procedure several times per week.

Kaweah Health Dialysis Center is the largest hospital-based dialysis facility in the South Valley and the only non-profit facility in Visalia.

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Kaweah Health is a publicly-owned community healthcare organization that provides comprehensive health services to the greater Visalia region and Tulare County. With more than 5,000 employees and 700 medical staff, Kaweah Health is committed to meeting the community’s health needs through state-of-the-art medicine, high-quality preventive services, and specialized health centers and clinics. For more information, visit KaweahHealth.org or follow Kaweah Health on Facebook, Instagram, or Twitter.